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Home / Privacy Policy

Privacy Policy

Last Updated: December 2025

1. Introduction

Lunch Box AU ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lunch-box.au.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in various ways:

Automatically Collected Information

When you visit our site, we automatically collect certain information including:

  • Your IP address and geographic location
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed and time spent on pages
  • Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and enable certain features.

Quiz and Interactive Features

If you use our lunch box recommendation quiz or other interactive features, we may temporarily store your responses to provide personalised recommendations. This data is processed locally in your browser and is not permanently stored on our servers or linked to your identity.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how visitors use our website
  • Develop new content, features, and functionality
  • Monitor and analyse trends, usage, and activities
  • Detect, prevent, and address technical issues

4. Third-Party Services

Our website contains links to Amazon.com.au through the Amazon Associates Program. When you click on these affiliate links, you will be directed to Amazon's website, which has its own privacy policy and data collection practices.

We are not responsible for the privacy practices of Amazon or other third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

We may also use third-party analytics services (such as Google Analytics) to help us understand website usage. These services may collect information about your use of our website.

5. Cookies Policy

We use the following types of cookies:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors interact with our site
  • Affiliate cookies: Track referrals to our affiliate partners

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect your experience on our site and limit certain functionality.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have rights including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to complain about privacy breaches to the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain automatically collected data (such as analytics data) for a reasonable period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. International Data Transfers

Our website is hosted in Australia. If you access our website from outside Australia, your information may be transferred to, stored, and processed in Australia. By using our website, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • By email: privacy@lunch-box.au
  • Through our Contact Page
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